Book. Ride. Repeat.
POOL is a new ridesharing service provided by CVTD. Every ride is on demand and zero fare.
No smartphone? No problem!
Book a ride by calling 435-752-2877
How To Use The POOL App
1. Download the app
Download the CVTD POOL app from your preferred app store and complete the easy registration steps.
2. Book a trip
Find your pick-up and drop-off locations by searching “POOL” along with an area name (Providence, Millville, River Heights, Logan) to find the best options for your trip.
3. Enjoy your ride
You’ll be notified of when your ride is near along with an estimated pick-up time. Our drivers will take you safely to your drop-off destination.
No smartphone? You can also book a ride by calling 435-752-2877
On Demand Rides
With POOL, you can schedule your ride on demand and we’ll come get you in one of our new, comfortable vehicles.
Fast & Easy
Booking a ride is easy to do using our simple app. When you’re ready to go, book your shared ride straight from your phone.
Zero Fare
Just like our normal bus routes, the POOL service is 100% zero fare. All you’ll need is to know where you want to go.
Our Ever-Expanding Service Area
Get on-demand, convenient and zero fare rides in Providence, Millville, River Heights, Cliffside, and portions of Logan. We are currently only serving a specific area, but our service is constantly expanding. Be sure to check back for service area updates.
Same day scheduling a minimum of 20 minutes before trip.
Early scheduling begins at 6pm the day before trips are provided.
Trip scheduling are based on availability.
POOL Stops
POOL uses physical bus stops at designated pickup and drop off locations. Current POOL stops are listed in the app by address. Simply search “POOL” along with an area name to view all locations available. If you can’t find the stop in the app or don’t have a smartphone simply call 435-752-2877.
Service Hours
Monday to Friday 6:15am – 8:45pm
Saturday 9:45am – 6:30pm
No Sunday service
Accessibility
All CVTD vehicles are wheelchair accessible and available for all riders.
Bike Rack
Every POOL vehicle is equipped with a bike rack that can hold a single bike.
Transfer Points & Reaching An Area Outside Of The POOL Zone
To reach an area outside of the Zone, the drop-off or pick-up will need to be scheduled at one of the below route transfer points within the POOL Zone.
Blue & Green LOOPs
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The LOOP routes reach 60 percent of the stops within the District and service is about every 20 minutes
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Transfer Point from POOL to the Green LOOP – Bus Stop at the South Walmart
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This will service the North Logan Walmart, the Transit Center, and then USU
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Transfer Point from POOL to the Blue LOOP – Bus Stop at Les Schwab (across the street from the South Walmart)
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This will service USU, the Transit Center, and then North Logan Walmart
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Route 11
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Best route to reach Nibley, IFIT, and The Springs
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Transfer Point from POOL to Route 11 – Bus Stops at Megaplex Stadium 8, South Walmart, Les Schwab, and Macey’s
- Route 11 leaves from the Les Schwab and Macey’s stops and goes towards Conservice and the Transit Center
Transit Center
- Any route can be reached from the Transit Center
- POOL trips can be scheduled to and from the Transit Center
Ride With POOL Today!
Frequently Asked Questions
How much does each ride cost?
Every ride is fare free at no cost to you per ride.
Can I book rides without the smartphone app?
Yes, simply call 435-752-2877 and we’ll help you schedule your ride over the phone.
Can I bring additional riders with me
Yes, they will need to be added at the bottom of the New Trip screen (after you have selected your pick-up and drop-off locations and your time), under the “Additional passenger(s)” menu.
Can I cancel my ride?
Rides can be canceled at any time within the app. If a ride needs to be canceled with less than an hour notice, the passenger needs to call 435-752-2877.
What to do if my trip is denied?
A ride would either be denied because it is outside an available time or because of the current passenger load. If a trip is denied, try requesting a different pick-up or drop-off time.
What should I do if my ride leaves without me?
You can re-book directly in your app. If you have further issue either call 435-752-2877 or send a message using our contact form.
What to do if I left something in the vehicle?
Call 435-752-2877 or send a message using our contact form and we will help you retrive your lost item.
Can I bring a pet on my ride?
Only service animals are welcome to ride in our vehicles. Non-service animals are not allowed on our vehicles at this time.